Frequently asked questions
Q: How much is shipping?
A: Shipping is a flat rate of $5.00 per order.
Q: Where can I find a size chart?
A: You can find a size chart directly above the checkout button on any product page. A size chart can also be found on our size chart page. Click here
Q: I placed my order, how long before you ship and I receive a tracking number?
A: Orders placed by 5pm CST will be shipped the next business day. After your order is shipped you will receive an email with your tracking number. We do not ship on US Federal holidays or Sunday's. For more info visit our shipping policy page.
Q: How can I view my order status?
A: If you create an account during checkout, you will be able to login and check your order status. In addition, after your order is placed you will receive an email confirming your order. In the email click on the view my order button and that will take you to view the details/status of your order.
Q: Is shipping available to my country?
A: At this time we only ship within the United States.
Q: Where do you ship from?
A: All tees are printed and shipped from Milwaukee, WI
Q: Do you offer gift wrapping?
A: Yes! When you are ready to check out, go to your cart. You will see a checkbox that says add gift options near the checkout button. When that box is checked you will see further options like adding a message. A $5.00 fee for the gift wrapping will be added to your total.
T-shirts will be wrapped in a polka dot wrapping paper, bow, and card with your message if selected. See example photo.
Q: How do you recommend washing the t-shirts?
A: For best results, t-shirts should be turned inside out, washed on a cool cycle, and tumble dried on low or hung to dry. Our t-shirts are not preshrunk so there may be some light shrinkage after washing.
Q: Do you offer exchanges, or refunds?
A: Yes. If for any reason you are not happy with you order, you may request an exchange or refund. Please note that our return policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we cannot offer you a refund.
Please visit our return policy page for more information.
Q: What materials are your t-shirts made of?
A: 100% Cotton.
Important message about the worldwide COVID-19 situation:
On behalf of everyone at Unpredictable Girl, our hearts go out to all those impacted by COVID-19. As always we are focused on our health and safety and the health and safety of our customers. We are a small family-owned business and press our shirts and ship orders from home. Please be assured that as individuals we are all frequently washing our hands, frequently sanitizing our equipment, and making sure the t-shirts we ship are clean and safe.
Due to these security measures, which currently take place everywhere internationally at all companies, there may sometimes be delays in the delivery of our packages. If your parcel is affected by a delay, we kindly ask for your understanding.
Q: How can I contact you if I have more questions?
A: If you have further questions, you can email me at firstname.lastname@example.org or fill out the contact form on our contact us page. I am a 1 woman team so please allow up to 24 hours for a reply : )